SUB COMMITTEES

Keeping in mind our Mission, “To Give Value to Members” the following Functional Committees have been formed under the supervision of the Board of Directors.  

1. MEMBERSHIP COMMITTEE

COMMITTEE CHAIR - AVIRAJ PURI

Function/Responsibility:

The Membership Committee is responsible for developing the plan and strategy for the membership growth and retention. The Committee will promote the Association by identifying needs of the members through surveys, members’ feedback and other means. The committee will also work together with other functional committees to increase participation in the conference, workshop and other events of the association. Plan out strategies to give more value to the members and have active involvement of the members in the association activities.

2. PROFESSIONAL DEVELOPMENT COMMITTEE

COMMITTEE CHAIR - AFTAB ANWAR

Functions/Responsibility:

The committee will promote the best practices in Mystery Shopping Industry by organizing workshops, seminars and webinars. This committee will promote and spread awareness in growing markets in the AP region. The core function of the committee is to educate the members in managing their business effectively and training the members’ management team and staffs in the fields like recruiting shoppers, handling International Clients and shoppers, best practice, use of Technology in Mystery Shopping, etc.

3. CONFERENCE COMMITTEE

COMMITTEE CHAIR - MAZEN SAKRAN

Functions/Responsibilities:

The Conference committee is responsible for planning and management of the Annual Conference as an effective networking event.  Committee will also is responsible for identification of the conference venue, speakers, sponsors, etc. Also assist in organizing the optional events and sourcing vendors for the various conference activities.

4. COMMUNICATIONS COMMITTEE

Functions/Responsibilities:

The Communications Committee is responsible for developing and implementing a communication plan and strategy to increase the visibility of the Association and increasing networking among the members, clients and other professional associations and stakeholders.  Manage and produce newsletters, flyers and other communication materials. This committee will also support professional development committee for managing the webinars and develop case studies, member’s communication portal, and plan & implement MSPA-AP Awards for Mystery Shopping Excellence and others. The committee will work closely with the marketing and membership committees.

 

 5. MARKETING COMMITTEE

Functions/Responsibilities:

The Marketing Committee is responsible for planning and developing a strategy for marketing the Association and its events and programs such as conference, workshop, seminar, webinars and other events to achieve the desired goals and mission of the association. Spread awareness about the association and its activities utilizing the Social media to make the Association more visible and effective for the members, clients and other stakeholders. The committee will work closely with the Communications committee.

6. ETHICS AND STANDARD COMMITTEE

Functions/responsibilities:

The fundamental aim of the MSPA AP Ethics and Standard Committee is to ensure that consistent standards are maintained. To improve the value, reputation and stimulate the use of mystery shopping services, it is important that information about mystery shopping services is accurately communicated to both the business community and the public at large, while complying with applicable government laws, regulations and ordinances.

Members of Ethics and Standard Committee:

President:
Jim Chong
Cardas Research & Consulting Sdn Bhd Malaysia
Email: jim@crcg.com.my
Contact 
# +60 192252882

Vice President:
Bruce Xing
Force Research China
Email: Bruce.Xing@forceresearch.com
Contact # + 86 13718099456

Executive Manager:
Anu Mehta
MSPA Asia Pacific 
Email: mspa-ap@mysteryshop.org
Contact # + 91 9811083321

 

We welcome all MSPA AP members to join these COMMITTEES and be a part of the growth of the MSPA Asia Pacific.

Please contact Anu Mehta mspa-ap@mysteryshop.org to know about these committees and send in suggestions.

 

 

 

 

 

Keeping in mind our Mission, “To Give Value to Members” the following Functional Committees have been formed under the supervision of the Board of Directors.  
 
1. MEMBERSHIP COMMITTEE
 
COMMITTEE CHAIR - AVIRAJ PURI
 
Function/Responsibility:
 
The Membership Committee is responsible for developing the plan and strategy for the membership growth and retention. The Committee will promote the Association by identifying needs of the members through surveys, members’ feedback and other means. The committee will also work together with other functional committees to increase participation in the conference, workshop and other events of the association. Plan out strategies to give more value to the members and have active involvement of the members in the association activities.
 
2. PROFESSIONAL DEVELOPMENT COMMITTEE
 
COMMITTEE CHAIR - AFTAB ANWAR
 
Functions/Responsibility:
 
The committee will promote the best practices in Mystery Shopping Industry by organizing workshops, seminars and webinars. This committee will promote and spread awareness in growing markets in the AP region. The core function of the committee is to educate the members in managing their business effectively and training the members’ management team and staffs in the fields like recruiting shoppers, handling International Clients and shoppers, best practice, use of Technology in Mystery Shopping, etc.
 
3. CONFERENCE COMMITTEE
 
COMMITTEE CHAIR - MAZEN SAKRAN
 
Functions/Responsibilities:
 
The Conference committee is responsible for planning and management of the Annual Conference as an effective networking event.  Committee will also is responsible for identification of the conference venue, speakers, sponsors, etc. Also assist in organizing the optional events and sourcing vendors for the various conference activities.
 
4. COMMUNICATIONS COMMITTEE
 
COMMITTEE CHAIR - M SAIDUL HAQ
 
Functions/Responsibilities:
 
The Communications Committee is responsible for developing and implementing a communication plan and strategy to increase the visibility of the Association and increasing networking among the members, clients and other professional associations and stakeholders.  Manage and produce newsletters, flyers and other communication materials. This committee will also support professional development committee for managing the webinars and develop case studies, member’s communication portal, and plan & implement MSPA-AP Awards for Mystery Shopping Excellence and others. The committee will work closely with the marketing and membership committees.
 
 
 
 5. MARKETING COMMITTEE
 
Functions/Responsibilities:
 
The Marketing Committee is responsible for planning and developing a strategy for marketing the Association and its events and programs such as conference, workshop, seminar, webinars and other events to achieve the desired goals and mission of the association. Spread awareness about the association and its activities utilizing the Social media to make the Association more visible and effective for the members, clients and other stakeholders. The committee will work closely with the Communications committee.
 
6. ETHICS AND STANDARD COMMITTEE
 
Functions/responsibilities:
 
The fundamental aim of the MSPA AP Ethics and Standard Committee is to ensure that consistent standards are maintained. To improve the value, reputation and stimulate the use of mystery shopping services, it is important that information about mystery shopping services is accurately communicated to both the business community and the public at large, while complying with applicable government laws, regulations and ordinances.
 
Members of Ethics and Standard Committee:
 
President:
Jim Chong
Cardas Research & Consulting Sdn Bhd Malaysia
Email: jim@crcg.com.my
Contact # +60 192252882
 
Vice President:
Bruce Xing
Force Research China
Email: Bruce.Xing@forceresearch.com
Contact # + 86 13718099456
 
Executive Manager:
Anu Mehta
MSPA Asia Pacific 
Email: mspa-ap@mysteryshop.org
Contact # + 91 9811083321
 
 
We welcome all MSPA AP members to join these COMMITTEES and be a part of the growth of the MSPA Asia Pacific.
 
Please contact Anu Mehta mspa-ap@mysteryshop.org to know about these committees and send in suggestions.