A World First: MSPA-AP Delivers Operational Excellence in Mystery Shopping to the UAE Federal Ministry of Interior
Landmark training marks historic milestone as MSPA-AP brings industry best practices to a government entity for the first time
In a milestone that will be written into the history of the mystery shopping industry, MSPA-AP has successfully delivered its Operational Excellence in Mystery Shopping workshop to the Customer Experience Department of the UAE Federal Ministry of Interior — the first time this training has ever been conducted for a public sector entity anywhere in the world.
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