- Date: 16 and 17 November 2021
- Theme: FROM GLOOM, INTO BOOM! - The Future of Mystery Shopping & Customer Experience in a Post Pandemic World…
- Venue: Zoom Meeting
- Time: 0630-0900 GMT (on both days)
After carefully reviewing the situation, travel restrictions, and keeping in view the safety and well-being of members and attendees, the MSPA AP Board has decided to move to a virtual platform for the 16th Annual Conference in November 2021.
Look out for further updates.