MSPA AP 19th Annual Conference 2024

November 18, 2024

We are excited to announce this year's theme: "Global Perspectives: Adapting Mystery Shopping to Diverse Markets."\ MSPA Asia Pacific 19th Annual Conference 18-20 November 2024.at the NEW WORLD MILLENIUM HOTEL HONGKONG. Book rooms at special rates!     Read more

MSPA AP 19h Annual Conference 2024 - Call for speakers

November 18, 2024

We are seeking dynamic speakers to share their insights and experiences. If you are an expert in mystery shopping, market research, customer experience, or any related field, we invite you to submit your proposal to present at our conference.     Read more

MSPA AP Webinar - Quality Control in Mystery Shopping

July 25, 2024

MSPA AP WEBINAR - Topic – Quality Control in Mystery Shopping DATE - 25 JULY 0700 GMT on Zoom Read more

Embracing AI: A Journey Through the Evolution of Technology

June 30, 2024

We are thrilled to share insights from our CEO, Nabil Rizkallah, who recently presented at the MSPA EA Conference in Cyprus. Dive into this segment to explore the transformative power of AI and how it is shaping the future of our industry. Read more

Emerging Trends in Retail Technology, Mystery Shopping, and Market Research

June 17, 2024

Here’s a look at the latest developments and their potential impact on businesses in the mystery shopping industry. Read more

MSPA- AP New Members 2024

June 14, 2024

We welcome the following new members to MSPA Asia Pacific in Jan - Apr 2024: 1. STRAND & KEARNEY PVT LTD - SRI LANKA 2. IBSAR MARKET RESEARCH - SAUDI ARABIA 3. AJIS (SHANGHAI)CO., LTD – CHINA 4. PEAK HOSPITALITY SOLUTIONS PTE LTD - HONG KONG 5.BEIJING RUISUO SHUKE TECHNOLOGY Co. LTD - CHINA 6.GUANGZHOU VIZJINBO ENTERPRISE MANAGEMENT CONSULTING SERVICE CO. LTD - CHINA Read more

MSPA AP Newsletter INSIGHT 360

March 04, 2024

Read the February 2024 issue of the MSPA AP Quarterly E-Newsletter - now available on the website.   View all the editions of  the MSPA-AP newsletter here: Read more

Industry Roundup in CX and ResTech Jan - Feb 2024

February 29, 2024

The start of 2024 has brought forward several exciting developments across the realms of Research Technology, Mystery Shopping, Customer Experience, and Customer Service. Here's a roundup of the latest trends and innovations that have been making waves in these sectors: Read more

What AI-powered tools for mystery shopping should we be expecting from our platform providers?

February 29, 2024

by Keira Mackenzie-Smith, Learning Curve. As mystery shopping providers in this brave new world of AI, we should be looking to tools to streamline and enhance the data collection and analysis process, making our lives more efficient and accurate. With clients accessing sophist... Read more

Special Discount Offer - Shopper Certification

January 01, 2024

A great opportunity for MSPA AP Members –get your shoppers certified at discounted rates.   Read more